We provide a one-time size/colour/style exchange within 14 days of purchase for nett priced items. Exchange will not be entitled to on-going promotions.
All SALE items are not eligible for returns via exchange or store credit. Online orders are eligible for a one-time size/colour exchange within 14 days of purchase.
Items returns must be with original receipt, unworn, unwashed, unaltered in its original condition and with their tags unaltered and intact.
The exchange item(s) has to be equal value or higher, any remaining balance will be forfeited. When the exchange order requires additional top-up or local re-delivery request (S$5.00), additional fees will be requested via email.
Refunds are strictly not applicable via payment mode. Purchase of gift cards is final and cannot be returned, exchanged, or refunded.
Exchanges can only be processed in-stores.
We apologize if we had sent you a defective/incorrect item. Please email us at Customer care team and we will assist.
Do allow 3 business days for us to get back to you.